Support

• Problems restoring access with your purchase email
• A lost or permanently damaged device (one-time device replacement per license)
• A purchase that did not unlock access
• Product bugs

For access problems, first try Restore access in the app settings — enter your purchase email and confirm the verification code. Most access issues resolve this way.

When contacting support, include your purchase email address. Never include patient information.

Email: support@ya-solutions.cloud